[Notification] Regarding the Automatic Reception of Phone Calls at the Customer Service Center (From July 1, 2026)

June 22, 2026


Thank you for your continued patronage of our products.
This time, our company aims to improve the quality of customer support and build a system for prompt responses.
From July 1, 2026, phone support at our Customer Service Center will be transitioned to an automated response system (IVR).I will do it.

■Changes made

Previously, calls were accepted by an operator, but from now on, please follow the automated voice guidance.
We accept inquiries based on their content.
We will take your inquiry based on your needs and a representative will contact you.


Start Date

Wednesday, July 1, 2026


Purpose of Introducing Auto-Response

・Reducing phone congestion
Speed up reception services
Accurate understanding of inquiry details

This will allow us to aim for smoother and more appropriate responses than ever before.


A request to our customers

Please follow the voice guidance and operate.
Depending on the content, it may take some time for us to contact you back.


Regarding continued support

As before, you can also use the contact form on our homepage.
We will continue to strive to provide services that satisfy our customers.
We humbly ask for your understanding.