[Notice] Regarding the automation of main telephone receptionist services (Effective September 1, 2026)

August 17, 2026


Thank you very much for your continued patronage of our company.
To improve the quality of our telephone customer service and establish a prompt response system,
Effective September 1, 2026, our main telephone reception will be transitioned to an automated response system (IVRy).

■Changes made

Previously, calls were accepted by an operator, but from now on, please follow the automated voice guidance.
We accept inquiries based on their content.
We will take your inquiry based on your needs and a representative will contact you.

Purpose of Introducing Auto-Response

Speed up reception services
Accurate understanding of inquiry details

This will allow us to aim for smoother and more appropriate responses than ever before.


A request to our customers

Please follow the voice guidance and operate.
Depending on the content, it may take some time for us to contact you back.


Regarding continued support

As before, you can also use the contact form on our homepage.
We will continue to strive to provide services that satisfy our customers.
We humbly ask for your understanding.